How people seeing you through eBay website it’s very important
Everything you sell or buy will be recorded. Online auction do that with feedback. When you done well people will leave you good feedback, when you do bad you’ll get negative feedback.
Feedback (number and stars) from every buyer and seller’s you’ll see on their page. These numbers and stars represent that user’s feedback rating. You can use this feedback information to determine the trustworthiness of your fellow eBay users.
The larger trustworthiness, the better the feedback will have larger number and stars.
Total feedback ratings based on numbers of individual users is automatically calculated. Every rookie starts with on points. eBay adds you one point on your feedback after received every positive feedback.
But every negative feedback you received, eBay subtracts one point from your feedback rating.
There is a neutral comments no worry about them, it’s not affect your rating just don’t go crazy with it.
Assume you’re a rookie ,with a no rating. On the first few items you sell, the buyers like the fact that you shipped quickly and they give you positive feedback.
After few transaction, let’s say, you forgot to ship the item for a few weeks, and the buyer left you negative feedback. After these few transactions, your feedback rating would be 4.
When you build up a lot of positive feedback, your trustworthiness as a user will show through Different colored stars from yellow to green
Busy users will build up positive feedback faster than occasional users. If you’re dealing with a shooting-star user, he is a trustworthy eBay user.
If you like forums and comments you can become active member and leave comments after every sale.
When you start to care about your feedback (should to start right away).
Feedback tab on your My eBay page.
Feedback rating next to your name in any auction.
Review and Respond in Feedback Forum (personally I don’t like it)
I’ll show you few ways how to see all feedback that people left on your account.
To leave a feedback click either the Leave Feedback to seller or leave feedback to bidder. Then choose positive, negative or neutral (be honest) be open to leave a comment. You can’t change your comments after they’ve been registered. People read comments.
Many eBay users are really greedy about their feedback ratings.
Could be your competition or just your friend decided to play with you. Both cases you need to be careful when you respond to that. No matter what you do right or wrong they leave you negative feedback.
There’s not much you can do if you receive negative feedback and comments cannot be removed. What you can do is offer a response to the feedback, which you do by going to the Feedback Forum and clicking the Review and Respond to Feedback Comments.
When the feedback comments list appears, click the Respond link. Your new comment is listed below the original feedback comment on the Feedback Profile page.